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Frequently Asked Questions

A. No, due to the cost of fuel, we unfortunately have to charge a travel fee. The travel fee will be calculated into your total.
A. The standard rental of the inflatable is up to 6 hours, it will be set-up and ready for the full 6-hour time prior to your event start time. Typically we arrive an hour prior to the rental to set-up, times vary depending on our schedule
A. We understand weather may not be cooperating or life circumstances change so we have no problem offering a refund or raincheck if cancelled 24hrs before the event. If cancelled after the 24hr mark and you have paid the full balance, then we will refund half of the total and apply your down payment (1/2 of the total) to another date.
A. No, we arrive early to set up. That way you have time to decorate before your guests arrive.
A. Generally, we arrive 1-3 hours before your rental time begins. If we are busy that day then we may need to set up earlier or the night before. We will discuss this about a week before your event.
A. Inflatables are set up and anchored to the ground by our us. The games will be dropped off.
A. Maybe, this business is just my son and I so we would have to see what our availability is.
A. Yes, as long as you call the city and see what they need and we are in compliance with them. We can provide proof of insurance if needed.
A. Unfortunately, due to extended liability, we do not set up at apartment complexes.
A. We accept all major credit and debit cards. We do not accept cash or checks at this time.
A. Yes, Yes, all orders require a 50% down payment when you book your rental.
A. Inflatables can be set up on grass or dirt. If on hard surfaces like concrete it will depend on the inflatable and we will use sandbags for weight.
A. Most units use one 1.5 or 2.0 horsepower fan that works great on a regular outside household outlet (120 volt, preferably a “GFI” outlet). Each fan should always be on separate circuits. If you rent a deluxe unit or multiple units, you should consider using your generator with it. We are happy to help with these decisions if you have questions. Just contact us. We provide our own drop cords when the fan cord is too far away to reach. For best results a unit should be with in 50 feet of an electrical outlet.
A. As of right now we do not have generators for rent. However, if you have your own then you can use it.
A. Of course, it is located on our homepage under Rental Agreement(please link this) and Safety Rules(please link this too).
A. Yes, you are responsible for all damages up to and including replacement of the equipment if it is damaged while in your care.This is also in the rental contract.
A. Commercial rental inflatables are designed with safety in mind and are also designed to meet all of the demand of the rental industry. They are made from a fire-retardant material with safety netting covering any open areas. all around. If you follow the rules provided, these units are very safe. The safety guidelines are posted near the entrance of all commercial units. All units will be staked into the ground for safety; if the unit will be set up on a hard surface, please make sure to let us know ahead of time so we can provide sandbags to secure the inflatable. An additional fee may apply.
A. Depending on which unit you rent, the space will vary. Click on the description section of the unit you would like to rent to see the dimensions. We will also discuss this with you prior to your rental.
A. Our rental equipment is rented on a first come first served basis. It is wise to get your reservations in early to be guaranteed the equipment you want is available for the date of your event.